Privacy Policy

Last updated: 13 August 2026

This policy explains what we collect when you use MenuFly as a restaurant customer, and what is collected when a guest scans one of your QR menus.

1. Information we collect

From restaurant accounts

• Name, email address, phone number and restaurant details you enter
• Menu content you upload, including item names, prices and images
• Billing details, processed by our payment provider — we never store full card numbers

From menu guests

• Anonymous scan and page-view events
• Approximate device type, browser and language
• Time spent on the menu and which items were opened

We do not ask guests for their name, phone number or email to view a menu.

2. How we use information

• To operate your menu, exports and dashboard
• To produce the analytics shown in your account
• To send service notices and, if you opt in, product updates
• To detect abuse and keep the service secure

3. Sharing

We do not sell personal information. We share data only with processors that run the service — hosting, email delivery and payments — each bound by contract to use it solely on our instructions.

4. Retention

Account and menu data is kept while your account is active. Analytics events are retained in aggregate for 24 months. Delete your account and we remove personal data within 30 days, except where law requires us to keep billing records.

5. Your rights

You may request access, correction, export or deletion of your data at any time by writing to privacy@menufly.app. We respond within 30 days.

6. Cookies

We use a session cookie to keep you signed in and a first-party analytics cookie on guest menus. We do not run third-party advertising trackers.

7. Security

Data is encrypted in transit with TLS and at rest. Access to production systems is limited to staff who need it and is logged.

8. Changes

If we make a material change we will email account holders at least 14 days before it takes effect.

9. Contact

Questions? Write to privacy@menufly.app or use our contact form.