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Help Center

Answers to the questions we get most. Still stuck? Our team replies within one business day.

Getting started

How do I create my first menu?

Sign up, upload a photo or PDF of your current menu, and MenuFly structures the items for you. Review the prices, hit publish, and your QR code is ready.

Where do I get my QR code?

Your dashboard has a Download QR button with print sizes for table tents, stickers and posters.

Do my guests need an app?

No. The menu opens in any phone browser straight from the camera scan.

How long does setup take?

Most single-outlet restaurants are live within an hour of uploading a menu. Multi-branch accounts usually take an afternoon.

How do I change a price?

Edit the item and save. The digital menu updates immediately for every guest; re-export the PDF when you are ready to reprint.

Can I mark an item sold out?

Yes. Toggle availability on the item and it greys out on the live menu until you turn it back on.

What image sizes should I upload?

Square images of at least 1200 × 1200 px work best. We compress and resize automatically.

Can I run different menus at different times?

Yes. Set a time window on any category and it appears and disappears on schedule — breakfast until 11, dinner after 7.

Billing

How does the free trial work?

Fourteen days of full features with no card required. If you do not upgrade, your menu switches to read-only rather than being deleted.

How do I cancel?

Cancel from Billing in your dashboard at any time. You keep access until the end of the paid period.

Do you provide GST invoices?

Yes. Add your GSTIN in Billing and every invoice will include it.

Can I pay yearly?

Yes, and annual billing saves two months on every plan. Switch from Billing or ask sales for an invoice.

Still stuck?

Did not find your answer?

Our support team is based in Pune and replies within one business day.